New Menu Option

Some states currently have the option to see a new menu option on the Personal Info page.  If you go to Maintenance, Agency Mgmt, View and scroll to the bottom you'll see an option to turn this new menu on.  It automatically displays only charts that are applicable (from Charting Requirements) for the individual selected.  It also gets rid of the links that you used to see.

You can try this out by changing the setting as described above, but note that you may need to at least send out a My Message to your staff members to alert them of the change since we have used those links for so long.

 

Just hover your mouse over the menu heading and then click on the option you want.  Other than the look and feel, it works the same as before.

Personal Info Page with the Charts menu highlighted

Personal Info Page with the Note menu highlighted

Enhancements

A few miscellaneous enhancements have been made:

From Maintenance, General Reports, Chart Reports, you may now output the various chart types as a PDF.

My Messages: Forwards now forward attachments and show the original "from" and "sent" information in the message.

My Messages: Work Site:  We have had an agency testing out sending messages to anyone working at a work site and the results have been favorable, so we're adding this feature for everyone.  Obviously, you have to make sure your employee records have the sites from which they can work updated for this to be useful.   Those providers that use our time tracking will have these up to date.

Home Meetings:  If you have had multiple positions/titles, it was displaying each title under the "Staff Positions" section.  It now only displays the current position/title.

Help Documentation & Videos:  From the home page, the link "Help Documentation" has been changed to "Help Documentation & Videos".  It now goes to a new page that allows you to move between help manuals and videos.  The videos are short and to the point and may be useful for training of new staff members.  New videos are being added daily.

MAR Report:  The report now shows up to 10 time slots.  You have been able to enter 10 time slots for a while.

Maintenance Requests

The view and report for Maintenance Requests have been enhanced with a couple of additional filters so that you can filter by the type of request.

Training Scheduling Changes

Employees --> Training Schedule

If a course has the status of "Scheduled":

• You have access to the "Edit Schedule" link.
• You do NOT have access to the "Edit Students" link.
• You CAN "Add Students" from the Add Students link.
• Changes you make in Edit Schedule affect the students' records.

If a course has any status other than "Scheduled" ("Completed", etc.):

• You do NOT have access to the "Edit Schedule" link.
• You CAN "Edit Students".
• You CANNOT "Add Students".
• Changes you make to Edit Students affect the students' records.

If the training course's scheduled record has been changed to completed and you forgot to add a student, you must create another scheduled course and assign that student to it. 
These changes have been made to make it easier to manage and to prevent errors.

Sage Accounting -- Programs

The Programs module of our Sage Accounting interface now includes a column to mark the program as "Allocated" (yes/no).  Obviously, this only applies to those who interface with Sage Accounting.
Please mark the programs accordingly using the grid under Financials, Sage Accounting.

Message to Your Staff

I see that Pacesetters has already taken advantage of this new feature! 
If you have access to Agency Management, go there (Maintenance, Agency Mgmt, View Agency) and scroll to the bottom. 

Enter in a short message to your staff like "Our mission is to...." or maybe a time-sensitive reminder and save. 

This message displays for everyone at your agency under Quick Facts on the right-hand side.
Be sure not to make it too large as that also pushes the My Messages link down the page.

In addition, we can also change the image that appears on the home page to your agency's logo.
Contact us if you have not already done so to have us add your logo.
 

Training Specific to the Individual Scheduling (From Maintenance)

This module now immediately filters by the current month and year.  Simply change the filters at the top to see older data.

My Message Forwarding

My Messages forwards now allow attachments from the original message to be forwarded.  

OIG.HHS.GOV Exclusions Database Changes

For those agencies that need to track the oig.hhs.gov exclusions, the May file has been uploaded.
In addition, it now shows a partial name match and includes the system's date of birth which you can compare to the oig.hhs.gov potential match records' birth dates.
For most, this will mean that there are no true matches found in Step 2.  (That's a good thing.)

Also, it will no longer let you re-run step 1 after it has been run in order to protect you from overwriting your data.

Trainers can Add Students

1) A new "maximum number of students" field was added to the training tracking and now trainers can add students to a course until it reaches that student maximum.  If this is left at zero (0), it has no limits to the number of students that may be added.

2) There is a new "Add Students" link to the right of each previously added course that was scheduled.

3) You won't be able to add students if the date of the course has already passed.

4) Newly added students will have their course status set to "Scheduled".

5) One more important bit of information:  In order to see this link, you must have "A/E/D" permissions to "Employee: Training Sched Add Students".

New On-line Employee Training Website

We now  have a separate website for on-line training for employees.  This allows you to setup courses, give tests and track the results.  There is a separate charge for this service.  Call us if you are interested!

Access All Inactive Employees

There is a new permission that you may need to update for your employees.  It is called "Employees:  Access All Inactive Employees".

The Employee Search Screen is available only if you have permissions to Employees: Employee Mgmt.
If you do not have "Employees:  Access All Inactive Employees" set to A/E/D but you have employees that are in the list of employees you supervise, you will still be able to see inactive ones that you used to supervise.

To see all inactive employees, your user group must be:
Executive Director, Agency Admin, Human Resources (Personnel)
OR you have A/E/D permissions to the new permission called: Employees: Access All Inactive Employees

You can still see inactive employees IF they are still in your list of those you supervised, even if you don't have access above.

Exclusions Database -- HHS.Gov

The oig.hhs.gov website has an exclusions database that your employees need to be checked against.  This is a requirement for Tennessee providers.  Check to see if it is a requirement for your agency if you are in a different state.
The person in charge of this should have their permissions for "Exclusions:...." changed to A/E/D (add/edit/delete).
This will give them access to a new menu under Employees called Exclusions (near the bottom).
Click on "Start Here" and take note of the instructions on the screen.
Each time a new database is loaded on HHS.Gov, a new row will be shown under the Start Here link and you will need to complete the process.

New streamlined Training Specific to the Individual Procedures

From Maintenance, Training Specific, the trainer (usually the House Manager) adds a Training Specific course and assigns a staff member and the individual/service recipient to be trained.
A My Message is sent to the staff member notifying them that they will be trained for an individual.
The trainer and the staff member sit down together and the trainer clicks on the "View" link from Maintenance, Training Specific, and finds the course that was added.
Click on Train Staff.
Click on Take Course.
The Mock Fire Drill form is loaded.
Select the site/home that you're training on and fill out the drill information.
Read/review the training specific to the individual information found below the Mock Fire Drill form.
Move above the Training Specific information and have the staff member type in their user name and password to agree/validate that they understand the information.
This process adds both signatures to the documents and adds the individual to the staff member's caseload if the individual is not already on it.
It also updates the scheduled training course with "Completed" and adds two courses taken for the staff member.

New Encounter Type for Tennessee: SIS

The encounter type SIS has been added for Tennessee providers.  We still have the ICAP score and date under demographics, but you should enter SIS information under encounters.

New Login Screen

Get ready for our new login screen....  It essentially works the same way as the old one, but looks better and gives you some additional information if you fail to enter one of the fields.

 

Medical Encounter Report Change

We have made a change to the Medical Encounter Report's medication list.  All medications listed are now only meds that are active at the date/time of the encounter/appointment.
So if the appointment is six months in the future and your meds all have end dates prior to that, no meds would show on the report.
Conversely, reports in the past show the meds that were active at the time of the encounter.
In practice, the report is normally only printed just prior to the appointment, so this change may not be noticed by some.

Employee -- Corrective Actions and Performance Modules

Some states already have the employee performance module and the enhanced disciplinary action module.

We are changing the Discipline module for the State of Tennessee to a Corrective Action module.
After you search for an employee, both modules appear on the list of actions.

Corrective Action Form

 

Performance form

 

 

My Messages -- Scheduled (or Repeating) Messages

We are also adding the ability to schedule repeating messages that can be sent out automatically in the future.

This will allow you to create reminders that can be sent every "X" days, weeks, or months starting on a specific date and ending on an end date that you specify.

My Messages Enhancements

My Messages will have a bit of a new look and feel in the coming days.  The changes below are in the final testing stages.

New features include:

Sorting by column -- click on the column header and it sorts in ascending or descending order

Searches by column -- click on the right hand side of a column to use the new filter 

Go to Page....-- type in a page number at the bottom to go to a particular page 

Deleting multiple messages at once -- click on the new checkbox to the left of each message and then 

click on the delete button at the bottom to delete all messages checked

Bug fixed -- You should also no longer see any instances where the messages get skewed because of strange formatting within a specific message.

Compatibility -- My Messages should also work better now from devices such as iPhones, Android phones, and browsers other than Internet Explorer.