Thursday, April 11, 2013

Help

The question mark icon (as shown on the left) is available from most screens within InfoServDD to provide you with help on using a particular screen.
If you click it and no help is shown, it allows you to check out our help manuals. 

Now, you are also able to add help for others to use when no help has been provided.   Just add a title and then add help text in the editor and click Submit when you're done.  The next time you click on the ? icon on this page, it will show your content.

Example as it appears after filling out the help information for the individual's detail page:
Help Desk

Help
After selecting an individual (service recipient), important demographic information about the person is displayed. 
  • Menu options are shown on the left-hand side to things available from this module. 
  • Quick Links are displayed under the "Personal Info" heading in the middle section.  These quick links get you up and running quickly by giving you a quick way to add notes, charts, or incidents for the selected individual.
  • You can access "My Messages" by clicking on the red "My Messages" link on the right-hand side of the page.
  • If you want to select a different individual, click on "Individuals" at the top of the page.
Please find help on this and other topics from the appropriate help manual.
Display Help Manuals

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